Dario Butnariu

Based in Vienna,
working remotely

AI designer
Agents, voice, interfaces

I design how AI products
talk, wait and say no.

Specimen

One request, one model, the same facts. Three answers, and only the design is different.

Request

Book me the 7:40 to Salzburg tomorrow.

[A] Too eager

Done! I booked the 7:40 to Salzburg in first class, a return on Sunday and lunch at Café Tomaselli. €212.60 is charged to your card ending 4417. Enjoy!

Words
28
Questions asked
0
Booked before a yes
3
  1. 01Books three things when only one was asked for.
  2. 02Spends €212.60 without asking first.
  3. 03Says “Enjoy!” where it should say what it did and how to undo it.

[B] Too careful

Happy to help! Before I book: which station are you leaving from? First or second class? Window or aisle? Do you have a Vorteilscard? Should I use your saved card? And would you like a return trip too?

Words
38
Questions asked
6
Booked before a yes
0
  1. 01Asks six questions where one would do.
  2. 02Asks for things it already knows: the home station and the saved card.
  3. 03Uses politeness as padding before the answer.

[C] Designed

The 7:40 Railjet from Wien Hbf arrives at 10:08. Second class with your Vorteilscard: €29.90 on the card ending 4417. Book it?

Words
22
Questions asked
1
Booked before a yes
0
  1. 01Uses what it already knows: the home station, the discount card and the saved card.
  2. 02Names the price before it spends anything.
  3. 03Asks one question, and it is the one that matters.